Terlido Help
Inbox

Inbox filters and intent labels

Narrow threads by status and classified reply intent.

Narrow threads by status and classified reply intent.

Current Terlido Inbox Interested Filter interface
The current Terlido Inbox Interested Filter interface. Fictional demo data is shown for documentation.
Inbox filters and intent labels workflow diagram
A page-specific visual summary of the verified inbox behavior described below.

How to use it

Use the filter rail to select the available unread, open, or intent views.

Important behavior

Intent classification is confidence-gated. Treat labels as workflow aids, not infallible customer decisions.

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