Terlido Help
Inbox

Reply, bounce, and out-of-office automation

Automatically stop, suppress, or delay campaign work after inbound events.

Automatically stop, suppress, or delay campaign work after inbound events.

Terlido Inbox screen with filters, threads, and conversation layout
The current Inbox layout. Fictional demo messages and contacts show the inbox workflow.
Reply, bounce, and out-of-office automation workflow diagram
A page-specific visual summary of the verified inbox behavior described below.

How to use it

Keep inbox synchronization active. Terlido classifies replies, bounces, and out-of-office messages and updates the campaign contact.

Important behavior

Replies stop future work when configured, hard bounces suppress the address, and future OOO return dates delay the next action.

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