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Campaigns overview Create and duplicate a campaign Campaign lifecycle Campaign launch requirements Sequence editor Sequence step types Conditional branches A/B variants Personalization and spintax Cold-email spam warnings Email threading Unsubscribe links and one-click opt-out Open and click tracking Dynamic personalized images Add contacts to a campaign Manage campaign contacts Preview a contact sequence Sending schedule and time zones Sending limits and throttles Sender rotation Stop rules Review before send Bulk review actions Auto-accept review queue Campaign reports Campaign safety and recovery

Campaigns

Campaign safety and recovery

Understand retries, leases, and delivery-unknown reconciliation.

Understand retries, leases, and delivery-unknown reconciliation.

Terlido campaigns screen with search, status filters, and new campaign action — The current Campaigns screen. Fictional demo campaign names and performance show the workflow without exposing customer data.

Campaign safety and recovery workflow diagram — A page-specific visual summary of the verified campaigns behavior described below.

How to use it

Use the Review queue when a provider result is ambiguous. Confirm a known delivery or resolve the item only from reliable evidence.

Important behavior

Terlido never treats missing Sent-folder evidence as permission to retry. Exact Message-ID matches can reconcile supported providers safely.

Campaign reports

Inspect funnel, step, variant, activity, and contact outcomes.

AI sequence generation

Generate a draft sequence from an ideal customer profile, offer, tone, and channels.

On this page

How to use it Important behavior